How to Reach Us

To Contact Us

Please contact us at our hotlines for assistance and information.

General Line (HQ)             03-2783 8383     (Mon- Fri, 8.30 am – 5.30pm)
                                       03 2026  9808

Customer Service Centre General Enquiry (Policy, NCD, Cancellation)

Toll-free Line                     1-800-88-0812    (Mon- Fri, 8.30 am – 5.30pm)

NOTE : 
For Claims enquiries, please call the general line for Claims Dept
For Agents enquiries, please call the general line for Agency Dept
For Franchise enquiries, please call the general line for Franchise Dept
             

Auto Partner Services (Motor Comprehensive Cover  – Breakdown / Accident)

Toll-free Line                     1-800-88-1301    (24 hours, 7 days week)
Hotline                               03-2716 8981     (24 hours, 7 days week)

*Reverse Charge accepted

Home Assist Services (Motor Comprehensive Cover)

Toll-free Line                     1-800-88-1301    (24 hours, 7 days week)
Hotline                               03-2716 8981     (24 hours, 7 days week)

*Reverse Charge accepted

Travel Assist Services (Travel Partner Assistance & Medical Assistance)

Hotline                                03-2716 8981     (24 hours, 7 days week)

*Reverse Charge accepted

TMI- Assist (Medic Partner & Medic Plus Emergency Medical Assistance )

Hotline                                03-7660 8330     (24 hours, 7 days week)

*Reverse Charge accepted