Claim Guide : Report Your Claim

Deterioration of Stock Insurance

INSURED TO DO

  1. Serve immediate Notice of Claim to the Insurers;
  2. Take all practical steps to mitigate any further loss destruction or damage;
  3. Do not dispose off the damaged property and if possible, take photos;
  4. Cooperate with Adjusters when called upon.

DOCUMENTATION REQUIRED

  1. Completed Claim Form;
  2. Written Statement of Claim giving details of the lost/damaged property;
  3. Purchase invoices/receipts/delivery orders/stock records to quantify the loss or damage;
  4. Technical Report on the cause of the breakdown or failure of the refrigeration system;
  5. Contractor Service Agreement and Maintenance/Service Reports;
  6. Any additional information and documentary evidence as may be required by Insurers or Adjusters other than the above.

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