Claim Guide : Report Your Claim

Public Liability Insurance

INSURED TO DO

  1. Give immediate notice to Insurers with full particulars of the incident;
  2. Notify the police as appropriate (please refer to Insurers if in doubt);
  3. Direct all letters, notice of claim, writ of summons received from third party or their solicitors to the Insurers for action;
  4. Do not repudiate liability, negotiate or make any admission offer promise or payment in connection with any accident or claim without the written consent of the Insurers;
  5. Cooperate with the Adjusters when called upon.

DOCUMENTATION REQUIRED

  • Completed Claim Form;
  • Police Report where appropriate;
  • Incident Report;
  • In the case of injuries claim - Medical Report and Medical Bills/Receipts;
  • In the case of death claim - Post Mortem Report, Death Certificate, Burial Certificate, copy of Identity Card;
  • Furnish all information and documentary evidence as required by Insurers or Adjusters other than the above.

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