Claim Guide : Report Your Claim

Money Insurance - In Transit or In Premises

INSURED TO DO

  1. Give immediate notice of claim to the Insurers;
  2. Report the incident to the Police immediately;
  3. Take all practical/reasonable steps to recover the money lost;
  4. Take all steps to prevent a similar occurrence of “break-in”;
  5. Cooperate with the Adjusters when called upon.

DOCUMENTATION REQUIRED

  • Completed Claim Form;
  • Written Statement of Claim on the amount lost;
  • Police Report;
  • Photographs (if necessary) of damages and point of entry (applicable to premises);
  • Copies of Insured’s accounting records or other documentation to establish the exact amount of loss. These will include copies of receipts, payment vouchers, pay-in-slips, cheques buts, bank statements etc;
  • Furnish all information and documentary evidence as required by Insurers or Adjusters other than the above;
  • Copy of Notice of claim served on the security company and their reply (applicable to premises).

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