Marine Cargo Insurance - Import & Export

INSURED TO DO

1. Report the loss/damage immediately to the Insurers or the Survey/Settling Agent named in the policy. (In the case of theft and/or pilferage claim, notice must be given to the Insurers or Survey/Settling Agent within 10 days of the expiry of the insurance);
2. Take speedy and all reasonable measures to avert or minimize any loss/damage (i.e. act as if the cargo is uninsured);
3. Give immediate notice of claim (i.e. within 3 days from receipt of the cargo) to Carriers/Port Authority/Forwarding Agent and/or third party who may be responsible for the loss/damage to preserve Insurer’s rights of recovery;
4. Cooperate with the Surveyors if one is appointed.

DOCUMENTATION REQUIRED

• Original Policy or Certificate of Insurance;
• Original Bill of Lading or Air Waybill (as applicable);
• Copy of Invoice and Packing List or Weight Note;
• Notice of claim against Carriers, Port Authority, Forwarder and their replies on liability;
• Port Inward and Outward Survey Report or Airline’s Discrepancy/Damage Report (as applicable);
• Forwarder’s Delivery Order;
• Delivery Receipts such as Carriers’ Loading and Discharge Tally Sheets, Containers’ Stuffing and Unstuffing Tally Records, Port Integrated Import Documents (applicable for shortages/missing or non-delivery claims);
• Custom Declaration Form;
• QC Report on extent of damages and quantities affected (applicable for materials, semi-finished and finished goods);
• Technical/Damage Report on extent of damages (applicable for machinery)
• Repair/Replacement Bill(s) where applicable;
• Claim Bill less salvage;
• Any additional information and documentary evidence as may be required by Insurers or Surveyors other than above.