Claim Guide : Report Your Claim

Fire Industrial All Risks Insurance

INSURED TO DO

  1. Give notice to the Insurers immediately;
  2. Notify the police immediately in the case of theft (for exception, please contact our Claims Personnel);
  3. Notify the Fire Brigade Department as appropriate (for exception, please contact our Claims Personnel);
  4. Take all practical steps to mitigate any loss destruction or damage and to recover any property lost or damaged;
  5. Cooperate and provide assistance to the Adjusters in the investigation.

DOCUMENTATION REQUIRED

Fire Incident

  1. Completed Claim Form;
  2. Written Statement of Claim detailing the loss/damage;
  3. Fire Brigade Report;
  4. Repair/Replacement quotations (for damaged property);
  5. Purchase invoices/receipts/delivery orders/stock records to quantify the loss/damage (applicable for stocks);
  6. Technical/QC Report (applicable for damaged items/stocks);
  7. Any additional information and documents as may be required by Adjusters.

Theft Loss

  • Completed Claim Form;
  • Written Statement of Claim detailing the loss/damage;
  • Police Report;
  • Purchase invoices/receipts/valuation reports/stock records to quantify the loss;
  • Any additional information and documents as may be required by Adjusters.

Accidental Damage

  • Completed Claim Form;
  • Written Statement of Claim detailing the loss/damage;
  • Technical report stating cause and extent of damage;
  • Photographs of losses or damages that are the components of the claim (if no adjuster involved);
  • Repair/replacement quotations (applicable for damaged property);
  • Any additional information and documents as may be required by Adjusters.
 

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