Claim Guide : Report Your Claim

All Risks Insurance

INSURED TO DO

  1. Give immediate notice to the Insurers by telephone;
  2. Notify the Police immediately especially for theft claim (for exception, please contact our Claims Personnel);
  3. Notification on termination of the handphone line as applicable;
  4. Take all practical steps to mitigate any loss destruction or damage and to recover any property lost or damaged by theft pilferage or wilful means;
  5. Do not dispose off the damaged property and if possible, take photos;
  6. Cooperate with the Adjusters when called upon.

DOCUMENTATION REQUIRED

  1. Completed Claim Form;
  2. Written Statement of Claim detailing the property lost or damaged;
  3. Police Report;
  4. Purchase invoices/receipts/valuation reports of the stolen/damaged property;
  5. Repair/replacement invoice(s);
  6. Photos depicting the damaged property (if no Adjuster involved);
  7. Any additional information and documentary evidence as may be required by Insurers or Adjusters other than the above.

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